Privacy Policy

1. Introduction and Scope

Welcome to CalmSpin Sanctuary, operated by CalmSpin Digital Entertainment Ltd. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you access our strictly simulated social casino environment. We are committed to maintaining a secure and transparent platform where you can enjoy free games using virtual Zenith Stones without privacy concerns. This policy applies to all visitors and users of the CalmSpin Sanctuary website.

By using our services, you acknowledge that you have read and understood this policy. If you do not agree with our data practices, please refrain from using the platform. We prioritize your privacy as much as we prioritize providing a relaxing gaming experience.

CalmSpin Sanctuary operates exclusively as a free-to-play social casino. No real money gambling takes place on this platform. The data we collect is solely used to enhance your simulated gaming experience, ensure platform security, and improve our services.

2. Information We Collect

To provide a seamless and personalized experience, we may collect the following types of information:

• Automatically Collected Data: When you access the sanctuary, we automatically collect technical information such as your IP address, browser type, device identifiers, and operating system. This helps us optimize our games for your specific device and maintain a stable environment.
• Usage Data: We track your interactions within the platform, including the games you play, session durations, virtual currency (Zenith Stones) balances, and achievement progress. This data is essential for maintaining your game state and providing relevant features.
• Communication Data: If you contact our support team, we will collect the information you provide, such as your name, email address, and the content of your message, to assist you effectively.

Because we operate on a "no-auth-required" or guest-access model primarily, we minimize the collection of personally identifiable information unless you choose to provide it for support purposes.

3. How We Use Your Data

We use the collected information for the following purposes:

• Platform Operation: To deliver the core social casino experience, manage virtual Zenith Stones balances, and save your progress.
• Improvement and Optimization: To analyze usage patterns, identify technical issues, and enhance the overall performance and aesthetics of the sanctuary.
• Customer Support: To respond to your inquiries, troubleshoot problems, and provide assistance regarding your simulated gaming experience.
• Security and Fraud Prevention: To monitor for suspicious activity, protect against unauthorized access, and ensure a safe environment for all users.

We do not use your data for targeted advertising related to real-money gambling, as our platform is strictly for entertainment purposes.

4. Data Storage and Security

We implement robust technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. Your virtual game state and preferences are securely stored, often utilizing local storage mechanisms on your device to ensure quick load times and respect your privacy.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review our security practices to maintain the integrity of our digital sanctuary.

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

5. Third-Party Service Providers

We may engage trusted third-party service providers to assist with platform operations, such as hosting, analytics, and customer support infrastructure. These providers have access to your data only to perform specific tasks on our behalf and are contractually obligated to protect your information and not disclose or use it for any other purpose.

We carefully vet all third-party partners to ensure their data protection standards align with our commitment to your privacy. We do not sell your personal information to third parties.

6. Your Data Rights (NZ Context)

Under the New Zealand Privacy Act 2020, you have specific rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
• Deletion: Under certain circumstances, you may request the deletion of your personal data.

To exercise these rights, please contact us using the information provided in Section 9. We will respond to your request within the timeframes required by law.

7. Children's Privacy Protection

CalmSpin Sanctuary is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information from our records.

We employ age verification notices and encourage parents and guardians to monitor their children's online activities to prevent access to mature simulated gaming content.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of the sanctuary after any changes signifies your acceptance of the updated policy.

9. Contact Information for Data Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team:

Email: support@www.share-centre-investment-trading.com

Address: CalmSpin Digital Entertainment Ltd., 145 Ethereal Way, Wellington 6011, New Zealand

We are dedicated to addressing your inquiries promptly and ensuring your experience in the CalmSpin Sanctuary remains peaceful and secure.